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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.

Agenda & Minutes Archive

BrightRidge is governed by a nine-member Board of Directors. Board members are appointed by the elected boards and commissions of communities within the BrightRidge service territory to serve four-year terms. Currently, the City of Johnson City has six board members, the Town of Jonesborough has one board member, and Washington County has two board members.  

Board meetings are held on the fourth Tuesday of each month beginning at 4:15 p.m. at BrightRidge, 2600 Boones Creek Road, Johnson City. Any change in the time or place of such meeting shall be made known to the public as far in advance as practical.  Monthly board meeting agendas are posted to the BrightRidge website prior to the monthly meetings. Board meeting minutes are posted to the BrightRidge website following approval by the Board of Directors.  


BrightRidge Board of Directors

Thank you for your service to our company and community!

Meet our Administrative Team

The BrightRidge Administrative Team consists of a President & CEO, as well as several reporting Officers, all ready to serve you.

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