BrightRidge High-Speed Internet
Fiber optic symmetric service means high-speed, fast internet with the same download and upload speeds!The Difference
SmartHub provides convenient account access and two-way communication with BrightRidge online. With SmartHub you can manage autopay, view your energy usage, and pay your bill.Register Today
Home Uplift Program
Through Home Uplift, income-qualified residents can receive valuable home energy upgrades that will improve their home's energy efficiency and comfort, and lower their utility bills - at no cost to them.Home Uplift Program
SmartHub provides convenient account access and allows two-way communication with BrightRidge either online or via your mobile device. Manage payments, contact customer service, check your usage and much more are all just a click away with SmartHub.Learn More
Electric Outage Map
View our electric outage map for the most up-to-date information. You may report electric outages via SmartHub or by calling (423) 952-5000.View Map
If you need to meet with a member of our Customer Service Team, avoid wait times by utilizing "Scheduler." You may also schedule an appointment to meet with a BrightRidge Engineer (electric service only).Schedule Appointment
Connect with us! We’re here for you!
Remember, you can connect with us anytime Online, SmartHub app, or phone at (423) 952-5000.
Broadband for Your Home
Get connected with BrightRidge Broadband! Now available in certain locations.
Broadband Availability Verification
Interested in BrightRidge Broadband? Check your address to see if your home or business is in a current roll-out phase and when broadband services are coming to your area.
Broadband for Your Business
BrightRidge Broadband is now available in certain business locations. We can provide customized solutions for your business. Schedule a consult with our Business Sales Rep today!
Electric Products for Your Home
Interested in BrightRidge's residential programs and services? Learn all about water heat incentives, heat pump financing, and more!
Hand Up Program
Help others in your community with the Heisse Johnson Hand Up Program! Hand Up funds are collected by BrightRidge and distributed by the Good Samaritan Ministries and Salvation Army to individuals in need.
Tree & Safety
Are you planning on planting trees? Click below to learn what BrightRidge recommends for safely planting and pruning trees!