Public Lobby Closed for Construction
BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time.
BrightRidge High-Speed Internet
Fiber optic symmetric service means high-speed, fast internet with the same download and upload speeds!The Difference
Watch your favorite channels with BrightRidge Video! Click HERE for full pricing details.Learn More
BrightRidge Business Solutions
We are local people serving local people. Learn more about customized internet solutions for your business.Business Solutions
Broadband for Your Home
Get connected with BrightRidge Broadband! Now available in certain locations.
Broadband Availability Verification
Interested in BrightRidge Broadband? Check your address to see if your home or business is in a current roll-out phase and when broadband services are coming to your area.
Electric Products for Your Home
Interested in BrightRidge's residential programs and services? Learn all about water heat incentives, heat pump financing, and more!
Hand Up Program
Help others in your community with the Heissee Johnson Hand Up Program! Hand Up funds are collected by BrightRidge and distributed by the Good Samaritan Ministries and Salvation Army to individuals in need.