New Website

Our old website "" is no longer supported.  Our new website is  Please type the next time you visit.  Thank you for your patience as we transition to a new website.

Contact Us

Have a question or comment?

Use this form to ask a question or type a comment.  Questions and comments received via this form are reviewed during regular business hours Monday - Friday, 8am to 5pm. 

Report power outages or contact Customer Service via SmartHub or by calling (423) 952-5000.

Need to start or stop service?  Click HERE to submit online or call (423) 952-5000.  *For security purposes, we cannot process start/stop service requests via the Contact Us form.