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Residential Service

Billing & Payment

Consider Paperless Billing via SmartHub.  With Paperless Billing, you will still be billed monthly, however, you will not receive a paper bill.  You can enroll anytime either online or via your mobile device.  It only takes a few minutes to sign up via SmartHub.  Click HERE to get started.

Residential Rates: Defined

Learn more about your energy bill and what the various charges mean.

Residential Rates: Archived

If you are a residential customer and would like to speak to a representative about energy rates, call (423) 952-5000.