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Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 


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Get Connected - Newsletter

Get Connected  is a quarterly publication for customers of BrightRidge.  Many customers receive Get Connected  via their monthly bills.  You can also view Get Connected by following the links below or via email.  

July - September, 2020

Record Rainfall Brings Tree Growth

This edition of Get Connected features broadband news, rainfall data, and virtual energy evaluation information! Read More

April - June, 2020

Our Network Is Better

Learn about BrightRidge Broadband network, solar installations and Budge Billing! Read More

January - March, 2020

Spring is Around the Corner

Learn about new construction requirements and latest update on our broadband build-out!  Read More

October - December , 2019

Electric Vehicles

This edition of Get Connected features electric vehicles and our Triple Play service! Read More

July - September, 2019

Heissee Johnson Hand Up Program

Thank you to the thousands of generous individuals who contribute to the Heissee Johnson Hand Up Program. Each year, your contributions provide assistance to almost 800 families! Read More

April - June , 2019

Broadband Phase 1 Launch

Learn more about the latest progress of BrightRidge Broadband! The Broadband Phase 1 has launched, and Phase 2 will soon be underway. Read More


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