Public Lobby Closed for Construction
BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time.
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Get Connected - Newsletter
Get Connected is a quarterly publication for customers of BrightRidge. Many customers receive Get Connected via their monthly bills. You can also view Get Connected by following the links below or via email.
July - September, 2020
Record Rainfall Brings Tree Growth
This edition of Get Connected features broadband news, rainfall data, and virtual energy evaluation information! Read More
April - June, 2020
Our Network Is Better
Learn about BrightRidge Broadband network, solar installations and Budge Billing! Read More
January - March, 2020
Spring is Around the Corner
Learn about new construction requirements and latest update on our broadband build-out! Read More
October - December , 2019
Electric Vehicles
This edition of Get Connected features electric vehicles and our Triple Play service! Read More
July - September, 2019
Heissee Johnson Hand Up Program
Thank you to the thousands of generous individuals who contribute to the Heissee Johnson Hand Up Program. Each year, your contributions provide assistance to almost 800 families! Read More
April - June , 2019
Broadband Phase 1 Launch
Learn more about the latest progress of BrightRidge Broadband! The Broadband Phase 1 has launched, and Phase 2 will soon be underway. Read More
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