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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.

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Get Connected - Newsletter

Get Connected  is a quarterly publication for customers of BrightRidge.  Many customers receive Get Connected  via their monthly bills.  You can also view Get Connected by following the links below or via email.  

January - March, 2020

Spring is Around the Corner

Learn about new construction requirements and latest update on our broadband build-out!  Read More

October - December , 2019

Electric Vehicles

This edition of Get Connected features electric vehicles and our Triple Play service! Read More

July - September, 2019

Heissee Johnson Hand Up Program

Thank you to the thousands of generous individuals who contribute to the Heissee Johnson Hand Up Program. Each year, your contributions provide assistance to almost 800 families! Read More

April - June , 2019

Broadband Phase 1 Launch

Learn more about the latest progress of BrightRidge Broadband! The Broadband Phase 1 has launched, and Phase 2 will soon be underway. Read More

January - March, 2019

BrightRidge Solar

As BrightRidge continues moving forward with the development and growth of our new broadband division and solar farm, we are excited to update you on our progress.   Read More

October - December, 2018

BrightRidge Broadband

You have likely heard that BrightRidge will soon be offering broadband services. With that announcement, we have committed to becoming the sixth community in the United States to deliver 10 Gigabit internet services to residential customers. Read More

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