Walk-In Service Temporarily Suspended
March 23, 2020 Update: Effective today, BrightRidge has temporarily closed its walk-in customer service lobby. Rest assured we will continue to serve you from behind closed doors! BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.
Share your own recipe with us!
Get Connected - Newsletter
Get Connected is a quarterly publication for customers of BrightRidge. Many customers receive Get Connected via their monthly bills. You can also view Get Connected by following the links below or via email.
January - March, 2020
Spring is Around the Corner
Learn about new construction requirements and latest update on our broadband build-out! Read More
October - December , 2019
Electric Vehicles
This edition of Get Connected features electric vehicles and our Triple Play service! Read More
July - September, 2019
Heissee Johnson Hand Up Program
Thank you to the thousands of generous individuals who contribute to the Heissee Johnson Hand Up Program. Each year, your contributions provide assistance to almost 800 families! Read More
April - June , 2019
Broadband Phase 1 Launch
Learn more about the latest progress of BrightRidge Broadband! The Broadband Phase 1 has launched, and Phase 2 will soon be underway. Read More
January - March, 2019
BrightRidge Solar
As BrightRidge continues moving forward with the development and growth of our new broadband division and solar farm, we are excited to update you on our progress.
Read More
October - December, 2018
BrightRidge Broadband
You have likely heard that BrightRidge will soon be offering broadband services. With that announcement, we have committed to becoming the sixth community in the United States to deliver 10 Gigabit internet services to residential customers. Read More
Sign up for Get Connected Newsletter
Sign up below to automatically receive Get Connected every quarter.