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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.

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05/18/18

Budget Billing Sign-Up Runs Through the End of May at BrightRidge

JOHNSON CITY -- BrightRidge continues to make two forms of easy payment services available for residential customers, with sign-up required by the end of May to qualify. “We fully understand that the peaky nature of Northeast Tennessee weather make Read More

04/24/18

BrightRidge Receives EnergyRight Solutions Top Performer Award from TVA

JOHNSON CITY – BrightRidge was recognized as an EnergyRight Solutions Top Ten Performer in Total Program Savings and a Top Performer in the EnergyRight Solutions for Industry program by the Tennessee Valley Authority (TVA) Tuesday afternoon. The aw Read More

03/28/18

2018-2019 Calendar Contest

JOHNSON CITY – BrightRidge is hosting a calendar contest for all 4th graders currently enrolled in public schools, private schools, and homeschool programs in the BrightRidge service territory. All artwork submissions received by May 4th, 2018 Read More

03/09/18

Segment of Lone Oak Road to Close Daily

JOHNSON CITY -- BrightRidge will close Lone Oak Road daily between Herrin Drive and South Greenwood Drive next week as BrightRidge crews and contractors prepare the right-of-way for installation of a new distribution line. The new line is essential to imp Read More

02/21/18

Phone Scammers

JOHNSON CITY – At least three business have reported phone scammers operating in the region on Wednesday. Utilities around the state report concerns from commercial and residential customers receiving high pressure phone calls from scammers posing a Read More

01/23/18

BrightRidge Board Votes to Seek Regulatory Approval

JOHNSON CITY -- BrightRidge Board of Directors voted unanimously Tuesday to seek regulatory approval for a phased, 8-year roll out of high-speed internet, television and phone services to its 78,000-customer service area. “There is no doubt that th Read More

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