Public Lobby Closed for Construction
BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time.
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Newsroom
12/17/19
Traffic stoppages scheduled Thursday night & Friday morning for State of Franklin Road
For immediate release Dec. 17, 2019
Traffic stoppages scheduled Thursday night & Friday morning for State of Franklin Road
JOHNSON CITY – BrightRidge will be pulling new conductor wire across State of Franklin Road near the intersection with M Read More
12/17/19
BrightRidge reports 29th clean independent audit as utility inaugurated broadband service
For immediate release December 17, 2019
BrightRidge reports 29th clean independent audit as utility inaugurated broadband service
JOHNSON CITY – BrightRidge continued a nearly three-decade record of strong financial control as independent auditors Read More
11/12/19
BrightRidge Broadband honored with Calix Innovation Award at national conference
SAN JOSE, Calif -- When BrightRidge Broadband set about building a nation-leading 10Gb fiber optic network, it began with a few simple mandates. The system must be redundant with multiple linkages to the internet backbone, robust and flexible.
Those prin Read More
10/17/19
State of Franklin Road rolling roadblock planned for Sunday
State of Franklin Road rolling roadblock planned for Sunday
JOHNSON CITY -- As part of ongoing system improvements, BrightRidge will implement a rolling roadblock on Sunday, October 20, 2019 along State of Franklin Road (Tennessee Highway 381) at the Bro Read More
10/01/19
Jonesborough, Washington County & BrightRidge partner on downtown WiFi
For immediate release Read More
07/30/19
Hands On! Discovery Center, ETSU Gray Fossil Site & BrightRidge cut ribbon on new electric vehicle charging network
GRAY – Hands On! Discovery Center, East Tennessee State University’s Gray Fossil Site, & BrightRidge inaugurated BrightRidge’s new electric vehicle charging network on Tuesday, cutting the ribbon on the first station at the Hands On/ Read More