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Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 


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Get Connected - Newsletter

Get Connected  is a quarterly publication for customers of BrightRidge.  Many customers receive Get Connected  via their monthly bills.  You can also view Get Connected by following the links below or via email.  

July - August , 2017

Teaching Kids About Electrical Safety

We appreciate being able to come to your classrooms to teach students about electrical safety, energy efficiency, and careers within the electric utility industry.  Read More

April - June, 2017

Mobile Pantry

Employees volunteered with Second Harvest Food Bank Mobile Pantry to distribute food. Read More

January - March, 2017


In 2017, Mayes Brothers Tool Manufacturing will celebrate 100 years of incorporation.  For 61 years during the past century, operations have been located in Johnson City, Tennessee. Read More


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