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Careers at BrightRidge

Employees are the most important resource at BrightRidge. Without them, it would be impossible to deliver electricity to our 78,600 metered-customers. There are numerous job opportunities throughout the utility industry. Educational levels for positions vary from High School Diploma to various levels of degree. BrightRidge offers an excellent work environment, career development, flexible work schedules, and competitive pay and benefits.

Employment opportunities for BrightRidge are generally advertised via local newspapers, various utility periodicals, and on this website. Resumes and/or applications are only accepted when job openings exist. BrightRidge is an Equal Opportunity Employer, Affirmative Action Employer, including disability/vets, and a TN drug-free workplace.

Equal Employment Opportunity Policy Statement 

  • Broadband Network Internship
    Date Posted: 08/03/21

    Intern will provide operational support to the BrightRidge Broadband Network Engineers and Field Service Technical staff by assisting with various technology-based projects that support our Broadband service offerings.  Must be a student in Fall semester 2021 and must provide hours of availability.


    Principal Duties and Responsibilities:

    • Work with Engineers to implement and maintain fiber-optic and Ethernet cabling changes in the Central Office and remote Point of Presence locations.
    • Maintain an accurate inventory of critical equipment spare parts and notify management of replenishment needs.
    • Perform audit and update documentation of fiber optic panels and connections in the Central Office and remote Point of Presence locations.
    • Maintain an inventory of physical and virtualized servers.
    • General project assistance as required to Voice, Data, Video, Fixed Wireless, and Fiber Passive Optical networks.
    • Perform equipment and service testing and verification for the Voice, Data, FixedWireless, and Fiber Passive Optical networks.
    • Assist with site surveys for equipment deployment.
    • Assist with website content and design-intranet.

    Essential Knowledge/Skills:

    • Knowledge with appropriate wireless and fiber networks, products and protocols.
    • Computer and Network troubleshooting skills.
    • Problem solving skills.
    • Interpersonal skills.
    • Communications skills.
    • Customer Service skills.
    • Mentor/Coaching skills


    Candidate working towards Bachelor's or Master's degree in Networking, Information Technology, Computer Engineering, or equivalent discipline.


    • Basic user experience with Microsoft Excel, Word and Access applications.
    • Understanding of Windows Server and Active Directory would be a plus.
    • Understanding of layer-2 switching and layer-3 routing is a plus.  Virtualization and Storage Area Networks is a plus.
    • With any type of technical understanding, we can train the individual for what we need.


    Our Broadband Network intern program can provide participants with the opportunities to work with state-of-the-art technologies and gain valuable experience in the IT and Service Provider fields.  Coupled with academic educational training, this hands-on experience can provide students with a competitive experience edge when competing in the workforce or continuing their education.

    Interested students may apply via the online application by Friday, September 10, 2021

    Apply Now

Serving Our Community

BrightRidge employees are dedicated to providing great service to its customers, as well as supporting our community through individual volunteer opportunities.  Our employees are truly are greatest asset, and they are truly very service-minded.  We are glad for the opportunity to serve you!

Apply Online

BrightRidge is currently not accepting applications.  Please feel free to check back at a later date.

BrightRidge Broadband Partners

BrightRidge is excited to offer you full broadband services, including high-speed internet, voice, and video.  In order that we may meet our eight-year phased roll-out, we are securing partnerships with other contractors.  Current employment opportunities may be available with these contractors:  Ontrac (Submit Resume to Ontrac) and Quanta Telecom Services (Submit Resume to Quanta Telecom Services).  Both contractors have many years experience in the fiber connectivity/broadband industry.

Crouch, Connie

Connie Crouch

Chief Employee Relations Officer

(423) 952-5162

Sheffey, Stacey

Stacey Sheffey

Benefits Administrator

(423) 952-5184

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