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Careers at BrightRidge

Employees are the most important resource at BrightRidge. Without them, it would be impossible to deliver electricity to our 78,600 metered-customers. There are numerous job opportunities throughout the utility industry. Educational levels for positions vary from High School Diploma to various levels of degree. BrightRidge offers an excellent work environment, career development, flexible work schedules, and competitive pay and benefits.

Employment opportunities for BrightRidge are generally advertised via local newspapers, various utility periodicals, and on this website. Resumes and/or applications are only accepted when job openings exist. BrightRidge is an Equal Opportunity Employer, Affirmative Action Employer, including disability/vets, and a TN drug-free workplace.

Equal Employment Opportunity Policy Statement 

    Date Posted: 02/07/20

    BrightRidge has an opening for a Night Dispatcher in the Service Department to receive outage and trouble calls from customers.  The incumbent is responsible for dispatching appropriate personnel for assessment and/or repairs to power lines or broadband equipment.  The position will receive payments made by customers; maintain contact with BrightRidge field personnel regarding ongoing work; monitor security cameras; troubleshoot tier 1 internet calls and operate all computer programs.

    Position requires working an alternating evening/night shift as well as weekends and holidays plus a fair share of all necessary overtime and the following abilities:

    • Must have a good geographical knowledge of the area.
    • Must possess good communication skills via the telephone and radio.
    • Must be able to operate a two-way radio.
    • Ability to remain focused during stressful working conditions.
    • Must have up-do-date computer skills in Microsoft Word, Excel, and all BrightRidge in house programs used by Dispatch.


    • High school diploma or equivalent required.
    • One to two years’ experience in a customer service setting. 
    • Two-way radio communications, dispatch experience, & GIS training a plus.
    • Prior experience in security is helpful.

    Online applications must be submitted by Friday, February 21st. 

    EEO/Affirmative Action Employer/Disability/Vet/TNDFWP

    Apply Now

Serving Our Community

BrightRidge employees are dedicated to providing great service to its customers, as well as supporting our community through individual volunteer opportunities.  Our employees are truly are greatest asset, and they are truly very service-minded.  We are glad for the opportunity to serve you!

Apply Online

BrightRidge is currently accepting applications and resumes for the above-listed positions.

BrightRidge Broadband Partners

BrightRidge is excited to offer you full broadband services, including high-speed internet, voice, and video.  In order that we may meet our eight-year phased roll-out, we are securing partnerships with other contractors.  Current employment opportunities may be available with these contractors:  Ontrac (Submit Resume to Ontrac) and Quanta Telecom Services (Submit Resume to Quanta Telecom Services).  Both contractors have many years experience in the fiber connectivity/broadband industry.

Crouch, Connie

Connie Crouch

Chief Employee Relations Officer

(423) 952-5162

Sheffey, Stacey

Stacey Sheffey

Benefits Administrator

(423) 952-5184

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