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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.


Comprehensive Services

We recognize that no two customers are alike. We also understand that your time is a most valuable resource. Through our Comprehensive Services Program, BrightRidge partners with TVA to help you resolve any energy-related issues or concerns, as well as develop a strategy that will meet the needs of your business.

The objective of our Comprehensive Services Program is:

  • To develop a one-on-one relationship with you and to be your ultimate “energy resource.”
  • To develop greater energy awareness, increase energy efficiency, and explore new energy technology.
Contact a BrightRidge Key Account Representative at (423) 952-5142, or email us at for more information about any of the available comprehensive services listed below.

Available Comprehensive Services

  • Demand-Side Management
  • Electric Distribution Systems & Wiring
  • Energy Audits
  • Heating, Ventilation and Air Conditiong (HVAC)
  • Infrared Scans
  • Lighting (Indoor & Outdoor)
  • Metering
  • New Construction
  • Power Factor
  • Power Quality
  • Surge Protection
  • Technical Assistance
  • Ultrasound (Air Leak) Inspections
  • Water Heating