New Website

Our old website "jcpb.com" is no longer supported.  Our new website is brightridge.com.  Please type www.brightridge.com the next time you visit.  Thank you for your patience as we transition to a new website.

Broadband 

Voice, Video, and High-Speed Internet

We are pleased to announce that full Broadband Services -- Voice, Video and High-Speed Internet will be available soon. We are in the final stages of the regulatory process and are seeking public comments. After receiving your input, the matter goes to the Johnson City Commission for final approval, likely mid-August.

BrightRidge plans to utilize state-of-the-art Fiber Optic and Fixed Wireless technologies to deliver services to residential, commercial, and government customers within its service territory. Customers may obtain internet speeds of up to 10,000 Mbps (10 Gbps) symmetrical via fiber. Wirelessly, speeds of up to 75 Mbps will be offered.  Broadband services will be deployed in an eight-year phased approach. BrightRidge is committed to providing competitively priced, reliable Broadband services with the same high-quality customer support provided to our electric customers.

Your voice matters.  Please provide input by completing the quick survey below.  

Let us know what you think!

BrightRidge wants to hear your opinion about our future broadband services. Complete the broadband opinion survey! 

Broadband Deployment: Phase 1

Learn more about the BrightRidge deployment of fiber and fixed wireless for the 2019 Phase 1. 

 

 

Contact Broadband

Stacy Evans

Chief Broadband Officer

(423) 952-5198

sevans@brightridge.com

10 Gbps Internet

Only five cities in the US offer 10 Gbps Internet speeds.  BrightRidge is preparing its service territory, which includes Johnson City, Jonesborough, as well as parts of Washington, Carter, Greene, and Sullivan Counties to be the sixth to receive such amazing speeds.