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Transfer Residential Service

To transfer your electric service, please follow the steps listed below. Service requests received after 3pm will be processed the next business day. If you have any questions, please contact a Customer Service Representative at (423) 952-5000 or by emailing

  1. Please read the Transfer Service Agreements
  2. Complete this form to transfer electric service to an existing meter.
  3. Attach an image of valid driver's license or state issued ID and a Proof of Ownership/Occupancy/Lease Agreement document using the file upload. Click here for upload instructions.
  4. Submit the form by signing electronically and selecting the "finish" button.
  5. Once you complete the form, a copy will be emailed to you for your records.

* Required Field


*Valid files: pdf, jpg, gif, png, bmp.
File must be smaller than 18MB.


Current Address

New Address


Select which applies*


I confirm that I have read the Transfer Service Agreements and that I accept the terms of agreements.*