Walk-In Service Temporarily Suspended
March 23, 2020 Update: Effective today, BrightRidge has temporarily closed its walk-in customer service lobby. Rest assured we will continue to serve you from behind closed doors! BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.
03/20/20
BrightRidge Suspends Walk-In Service
Due to the unprecedented circumstances in our service area, BrightRidge will close its walk-in customer service lobby effective Monday, March 23, 2020. BrightRidge urges all customers to use its online and phone-based customer service options or drive-thr...
Public Relations Contact
Board Meeting Audio Recordings
Due to COVID-19 concerns, the BrightRidge Board of Directors is currently conducting Board Meetings electronically by dialing in on a conference line.
Photos from our community...
Heisse Johnson Hand Up Program
Through the Hand Up Program, you have the option to help others in our community who need financial assistance paying utility bills. By contributing just $1 additional dollar each month, you can help others!
Get Connected - Newsletter
Many customers receive Get Connected via their monthly invoice. If you participate in our Paperless Billing Program, you can view Get Connected at this website or via email.
BrightRidge Speakers Bureau
There are a variety of programs available to schools, civic organizations, and other groups that serve to educate customers regarding electricity and related information.