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Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 

Community & News

Advertising & Marketing Contact

Bonnie Donnolly

Chief Development & Market Strategy Officer

(423) 952-5105

Public Relations Contact

Tim Whaley

Public Relations & Governmental Affairs Director

(423) 952-5081

Board Meeting Audio Recordings

Due to COVID-19 concerns, the BrightRidge Board of Directors is currently conducting Board Meetings electronically by dialing in on a conference line. 

Heisse Johnson Hand Up Program

Through the Hand Up Program, you have the option to help others in our community who need financial assistance paying utility bills.  By contributing just $1 additional dollar each month, you can help others!

Get Connected - Newsletter

Many customers receive Get Connected via their monthly invoice.  If you participate in our Paperless Billing Program, you can view Get Connected at this website or via email.   

BrightRidge Speakers Bureau

There are a variety of programs available to schools, civic organizations, and other groups that serve to educate customers regarding electricity and related information.

Sign up for Get Connected Newsletter

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