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BrightRidge Service and Support Teams are available 24/7, 365 days a year.
Electric power outages: contact via SmartHub or by calling (423) 952-5000.
Broadband Tech Support: contact by calling (423) 952-5000.
Need to start or stop service? Click HERE to submit online or call (423) 952-5000. *For security purposes, we cannot process start/stop service requests via the Contact Us form.