New Website

Our old website "jcpb.com" is no longer supported.  Our new website is brightridge.com.  Please type www.brightridge.com the next time you visit.  Thank you for your patience as we transition to a new website.

Contact Us

Have a question or comment?

Use this form to ask a question or type a comment.  Questions and comments received via this form are reviewed during regular business hours Monday - Friday, 8am to 5pm. 

Report power outages or contact Customer Service via SmartHub or by calling (423) 952-5000.

Need to start or stop service?  Click HERE to submit online or call (423) 952-5000.  *For security purposes, we cannot process start/stop service requests via the Contact Us form.