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Broadband Update

BrightRidge is currently constructing the Phase 1 networks for the fiber optic and fixed wireless services.  The first fixed wireless tower site has been deployed near Jonesborough and will be serving the first customers in March. There are three additional tower sites that will be deployed between March and July in Fall Branch, Piney Knob, and Buffalo Ridge. The fiber-optic network construction in downtown Jonesborough is nearing completion. We are also building out the first phase of the fiber-optic network in Johnson City and the regional business parks, with plans to start service activations in late March or April.

The Broadband service offerings will consist of high-speed internet, voice, and video for both home and business customers. To deliver these services, BrightRidge will utilize state of the art fiber optic and fixed wireless technologies.  

The broadband offerings will be deployed to our customers in a phased approach over an eight-year period. The timing details of the geographic service areas for each phase will be released as infrastructure is developed. We are excited to have the opportunity to provide you competitively priced and reliable broadband service with the same high quality of customer service that our electric customers continue to experience.

We will continue to provide additional status updates for the broadband services in our customer newsletter and on our website.