Resources

Directory: User Guides / Policies / Grievances

Name	Type
Acceptable Use Policy (Broadband)	PDF
Battery Back Up Policy (Broadband)	PDF
Channel Lineup (Broadband)	PDF
CPNI Policy (Broadband)	PDF
Federal Communications Commission (FCC) (Broadband)	Webpage
Fire Stick Quick Guide (Broadband)	PDF
Kaon Quick Guide (Broadband)	PDF
Kaon User Guide (Broadband)	PDF
Limited English Proficiency (Broadband or Electric)	PDF
Privacy Notice & Policy (Broadband)	PDF
Public Records Policy (Broadband or Electric)	Webpage
Rules & Regulations (Electric)	PDF
Social Media (Broadband or Electric)	PDF
Terms & Conditions (Broadband)	PDF
TN Public Utility Complaint Form (Electric)	Webpage
TVA Complaint Resolution (Electric)	Webpage
UPS User Guide (Broadband)	PDF
Video User Guide (Broadband)	PDF
Voice User Guide (Broadband)	PDF