Closed for MLK Day
BrightRidge offices will be closed Monday, January 18th for Martin Luther King Jr. Day. Thank you!
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Directory: User Guides / Policies / Grievances
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Broadband Resource - "Acceptable Use Policy"
PDF
Broadband Resource - "Battery Backup Policy"
PDF
Broadband Resource - "CALEA Compliance"
PDF
Broadband Resource - "Channel Lineup"
PDF
Broadband Resource - "CPNI Policy"
PDF
Broadband Resource - "FCC Children’s Internet Protection Act"
PDF
Broadband Resource - "FCC Closed Captioning Consumer Guide"
PDF
Broadband Resource - "FCC Do Not Call List"
PDF
Broadband Resource - "FCC National Deaf-Blind Equipment Distribution Program"
PDF
Broadband Resource - "FCC Section 504 Programs & Activities Accessibility Handbook"
PDF
Broadband Resource - "FCC Telecommunications Access for People with Disabilities"
PDF
Broadband Resource - "FCC Twenty-First Century Communications and Video Accessibility Act (CVAA)”
PDF
Broadband Resource - "Fire Stick Quick Guide"
PDF
Broadband Resource - "How to File a Complaint with the FCC"
Webpage
Broadband Resource - "Kaon Quick Guide"
PDF
Broadband Resource - "Kaon User Guide"
PDF
Broadband Resource - "Privacy Notice & Policy"
PDF
Broadband Resource - "Terms & Conditions"
PDF
Broadband Resource - "UPS User Guide
PDF
Broadband Resource - "Video User Guide"
PDF
Broadband Resource - "Voice User Guide"
PDF
Broadband Resource - “FCC Consumer Guide to Understanding your Bill"
PDF
Electric & Broadband Resource - "BrightRidge Records Retention Policy"
PDF
Electric & Broadband Resource - "Limited English Proficiency"
PDF
Electric & Broadband Resource - "Social Media Policy"
PDF
Electric & Broadband Resource - "Submit Public Records Request"
Webpage
Electric Resource - "Rules & Regulations"
PDF
Electric Resource - "TN Public Utility Complaint Form"
Webpage
Electric Resource - "TVA Complaint Resolution"
Webpage
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