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Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 

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BrightRidge tree trimming work to require Browns Mill Road lane closure

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JOHNSON CITY -- Weather permitting, BrightRidge tree trimming contractors will be working along Browns Mill Road from the intersection of Carroll Creek Road to the intersection of Chickasaw Street on Monday from 8:30 a.m. to 4:30 p.m. This maintenance work to improve system reliability will require a lane closure. Motorists are advised to seek alternative routes. Motorists transiting the work zone should be prepared for traffic delays while using the utmost caution within the work zone.