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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.

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03/24/20

BrightRidge moves to electronic meetings amid COVID-19 public health concerns

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JOHNSON CITY – Operating under authority of Executive Order 16 signed Friday by Tennessee Governor Bill Lee, BrightRidge will now conduct all Board of Director meetings electronically at least through the duration of the Order.
BrightRidge, organized as a public political subdivision of the State of Tennessee, will conduct its meetings telephonically beginning Tuesday, March 24, 2020 at 4:15 p.m.
As required under Executive Order 16, a full audio recording of the meeting will be posted at BrightRidge.com under the “Community” section along with a meeting agenda within 48 hours of the meeting.
Area media are being offered the opportunity to listen live, but all follow-up questions should be directed to the BrightRidge Public Affairs office after the meeting is concluded. Members of the public should also direct any questions to the Public Affairs office.
These measures are temporarily adopted by the BrightRidge Board of Directors to protect the health, safety and welfare of the general public, staff, and board members in response to the COVID-19 outbreak.
BrightRidge is committed to full transparency and will continue to review the viability of other potential virtual meeting venues moving forward, with authority to conduct meetings electronically set to expire May 18, 2020, unless renewed.
BrightRidge continues to respect the Open Meetings and Open Records laws and will work diligently to continue the free flow of information as protected under the Tennessee Constitution and the Tennessee Open Meetings Act.