Chat with us, powered by LiveChat

Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 

Contact Us

Broadband Tech Support: Home

Use this form to ask a question or type a comment.  

BrightRidge Service and Support Teams are available 24/7, 365 days a year.
Electric power outages:  contact via SmartHub or by calling (423) 952-5000.
Broadband Tech Support: contact by calling (423) 952-5000. 


*Valid files: pdf, jpg, gif, png, bmp.
File must be smaller than 18MB.