Walk-In Service Temporarily Suspended
March 23, 2020 Update: Effective today, BrightRidge has temporarily closed its walk-in customer service lobby. Rest assured we will continue to serve you from behind closed doors! BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.
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BrightRidge Service and Support Teams are available 24/7, 365 days a year.
Electric power outages: contact via SmartHub or by calling (423) 952-5000.
Broadband Tech Support: contact by calling (423) 952-5000.