Chat with us, powered by LiveChat

Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 


Share your own recipe with us!



Motorists should expect rolling roadblocks due to utility work on Sunday and Tuesday

JOHNSON CITY – BrightRidge will be pulling static wire across Interstate 26 near University Parkway on Sunday, June 14 from 7 a.m. to 11 a.m. as well as conductor wire on Tuesday, June 16 from 8:30 a.m. to 4 p.m. on TN Highway 36/North Roan Street n Read More


BrightRidge invests another $50,000 in RegionAHEAD fund; challenges other utilities to match

JOHNSON CITY – BrightRidge Board of Directors voted unanimously Tuesday evening to invest another $50,000 with the RegionAHEAD fund to assist small businesses as the region begins to fully reopen the economy, while issuing a challenge to other regio Read More


BrightRidge, TVA issue Renewable Energy Certificates to BrightRidge Solar customers

For immediate release May 4, 2020 JOHNSON CITY – After a full year of electric generation at the region’s first solar farm in Telford, BrightRidge and the Tennessee Valley Authority are issuing 840 Renewable Energy Certificates to 62 BrightRi Read More


BrightRidge invests $50,000 in RegionAHEAD fund; partners with TVA on Heisse Johnson Hand Up Fund

BrightRidge Board of Directors voted unanimously Tuesday evening to invest $50,000 with the RegionAHEAD fund to assist struggling small businesses and partnered with the Tennessee Valley Authority’s Community Care Fund to enhance aid to residential Read More


BrightRidge moves to electronic meetings amid COVID-19 public health concerns

JOHNSON CITY – Operating under authority of Executive Order 16 signed Friday by Tennessee Governor Bill Lee, BrightRidge will now conduct all Board of Director meetings electronically at least through the duration of the Order.BrightRidge, organized Read More


BrightRidge Suspends Walk-In Service

Due to the unprecedented circumstances in our service area, BrightRidge will close its walk-in customer service lobby effective Monday, March 23, 2020. BrightRidge urges all customers to use its online and phone-based customer service options or drive-thr Read More


1 2 3 4 ... NEXT