Walk-In Service Temporarily Suspended
May 1, 2020 Update: For the safety of our employees and customers, BrightRidge will continue to operate from behind closed doors. Our lobby will temporarily remain closed due to COVID-19. Let us help you online or by calling (423) 952-5000. Drive-through service is available Mon - Fri, 8am - 6pm. Thank you for your patience.
BrightRidge offers 10 Gig high-speed internet!
BrightRidge Broadband Phase 1 is launching soon! Our customers have been very supportive of our efforts to provide High-Speed Internet, Video, and Voice. Please be advised that you will be directly contacted by a BrightRidge representative either by phone, email, or direct mail when service is available at your location.
The BrightRidge Broadband deployment plan was developed by Magellan-Advisors, a consulting firm that specializes in community broadband deployments. We appreciate your patience during our eight-year phased roll-out. Multiple density and feasibility studies have been conducted to determine which areas shall be served first.
Click HERE to learn which phase your home or business may be served by using our address verification tool.
Click HERE to learn more about BrightRidge Broadband FAQs.