New Website

Our old website "jcpb.com" is no longer supported.  Our new website is brightridge.com.  Please type www.brightridge.com the next time you visit.  Thank you for your patience as we transition to a new website.

Residential Service

Manage Service

You can easily start, transfer, or stop your electric service online by using the appropriate forms below. You may also manage your electric service by calling a Customer Service Representative at (423) 952-5000 or in person at BrightRidge.

Start Service

Welcome to BrightRidge! We look forward to serving you. 

Transfer Service

Need to transfer your electric service to a new address? 

Stop Service

Thank you for the opportunity to have served! 

Check your account status with SmartHub!

Fees & Deposits

New Construction Requirements