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Residential Service

Manage Service

You can easily start, transfer, or stop your electric service online by using the appropriate forms below. You may also manage your electric service by calling a Customer Service Representative at (423) 952-5000 or in person at BrightRidge.

Start Service

Welcome to BrightRidge! We look forward to serving you. 

Transfer Service

Need to transfer your electric service to a new address? 

Stop Service

Thank you for the opportunity to have served! 

Check your account status with SmartHub!

Fees & Deposits

New Construction Requirements