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Join the Virtual Line

Skip the lobby and join the virtual line!

Use our mobile check-in to be added to the virtual line. Then wait outside or in your vehicle. We’ll text you when it’s your turn!

Need additional assistance? Call (423) 952-5000 to speak to a Customer Service Representative. 

*By providing your mobile telephone number, you agree to receive text messages from BrightRidge related to the Virtual Line. You certify that you are authorized to grant consent for such messages to the telephone number provided. Standard message and data rates may apply. Reply STOP to end all messages.

Text your name to (423) 250-2999.


Scan the QR code with your smartphone's camera.

QR Code Help

  • How to Scan a QR Code on an iPhone
  • How to Scan a QR code on an Android Phone