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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.


Gift Certificates

Give a unique gift that everyone can appreciate – BrightRidge gift certificates! BrightRidge gift certificates are available for purchase at BrightRidge. Gift certificates are sold in the main lobby at the cashier stations and may be purchased for any increment. BrightRidge gift certificates are also a great idea for churches and civic organizations to keep on-hand for gift giving.

Are you a member of the “Heisse Johnson Hand Up Program?" If not, click here for more information about how you can become a Heisse Johnson Hand Up Program Partner.