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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.


BrightRidge High-Speed Internet

High-Speed Internet Products

Learn More

  • What internet speeds are available?
  • Do I need a cable modem?
  • How do multiple devices in my house affect my internet speed?