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BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time.
Contact us anytime via SmartHub or by calling (423) 952-5000.
As your local power company, our top priority is always the safety of those we serve and our employees. We are closely monitoring COVID-19 outbreak and guidance from the Center for Disease Control (CDC), Tennessee Valley Authority, and federal, state, and local authorities.
We will continue to be here for you around-the-clock, ensuring that your electric and broadband services are not interrupted. We want to advise our customers how you may easily access your BrightRidge account during this time. We encourage you to learn more about our SmartHub app, BrightRidge website, and drive-thru customer service options.
Please continue to check our website and social media for updates. Remember, you can connect with us anytime by phone, web, or via SmartHub!