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Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 

Spotlight On

Fixed Wireless Internet

BrightRidge Broadband is pleased to announce Fixed Wireless High-Speed Internet!  Fixed wireless provides internet where fiber may not be feasible.  With BrightRidge, transmitter towers wirelessly deliver broadband service to a receiver at your home or business.

Fixed Wireless for Your Home




Fixed Wireless Internet - Essential (up to 25 Mbps/3 Mbps Bandwidth)


Fixed Wireless Internet - Advantage (up to 50 Mbps/5 Mbps Bandwidth)


Fixed Wireless Internet - Performance ( up to 75 Mbps/10 Mbps Bandwidth)


In-Home Managed WiFi (Learn More Here)

*$50 deposit maybe required depending on your credit score.  Includes carrier-grade router, 24/7 support, and one onsite trip per year.

* Verify Rates (effective 9/1/2019).  We are committed to providing current and accurate rate information. It is our goal to update this site as changes occur. However, rates are subject to change without notice. Contact a BrightRidge Representative to verify rates/pricing.
Upgrade to a dynamic IPv4 public IP address for $4.99 per month.
*Residential internet customers get one private (NAT) dynamic IPv4 address and /120 IPv6 subnet with base service.
Save when you combine BrightRidge Managed Support Services! Click here to learn more.