Chat with us, powered by LiveChat

Public Lobby Closed for Construction

BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time. 


Share your own recipe with us!

Get Connected - Newsletter

Get Connected  is a quarterly publication for customers of BrightRidge.  Many customers receive Get Connected  via their monthly bills.  You can also view Get Connected by following the links below or via email.  

January - March, 2019

BrightRidge Solar

As BrightRidge continues moving forward with the development and growth of our new broadband division and solar farm, we are excited to update you on our progress.   Read More

October - December, 2018

BrightRidge Broadband

You have likely heard that BrightRidge will soon be offering broadband services. With that announcement, we have committed to becoming the sixth community in the United States to deliver 10 Gigabit internet services to residential customers. Read More

July - September, 2018


Do not be alarmed, but you will notice a completely different look the next time you log on to  Our last major web revision was in 2008.  It was definitely time for a new look to support our new brand, BrightRidge. Read More

April - June , 2018

Generator Safety

When operating a portable generator, it is essential to recognize the hazards associated and to follow strict operational instructions.  The primary hazards to avoid when using a generator are CO poisoning, electrocution, and fire. Read More

January - March , 2018

ZERO Lost Time Accidents

“Safety begins with communication,” said Donnie Hall, BrightRidge Safety Manager.  “This is the second time in five years our employees have achieved Zero Lost Time Accidents.  Congratulations to all making BrightRidge safe!" Read More

October - December, 2017

Johnson City Power Board becomes BrightRidge

On October 3, 2017, our company changed its name.  No buy-out. We rebranded to better position for opportunities to serve you better!  Read More


1 2 3

Sign up for Get Connected Newsletter

Sign up below to automatically receive Get Connected every quarter.