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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.



With SmartHub you can...

- Manage AutoPay (Paperless Billing Program)
- Receive email bill notifications
- View account payment and billing history
- View energy usage history in a graph format
- Pay bills with credit cards, debit cards or e-checks
- Calculate bill amounts by monitoring your usage
- Report service issues or power interruptions   
- Manage notifications and contacts

*Please be advised that there can only be one username and password for each SmartHub account. Multiple usernames and passwords cannot be assigned.

May - June

Coming soon! You will be able to sign up for BrightRidge Electric Services via SmartHub. BrightRidge Broadband Business customers will need to contact a member of our sales team for pricing and sign up information via the BrightRidge Broadband Sales Team.

Manage your account with SmartHub.


SmartHub Instructions