Commercial Stop Service
To stop your electric service, please follow the steps listed below. Service requests received after 3pm will be processed the next business day. If you have any questions, please contact a Customer Service Representative at (423) 952-5000 or by emailing smarthub@brightridge.com.
- Read the Electronic Signature Agreement below.
- Complete this form to stop electric service to an existing meter.
- Attach an image of valid driver's license or state issued ID.
- Submit the form by signing electronically and selecting the "submit" button.
- Once you complete the form, a copy will be emailed to you for your records.
* Required Field
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Electronic Signature Agreement
By selecting the "I Accept" button, you are signing this Agreement electronically. You agree your electronic signature is the legal equivalent of your manual/handwritten signature on this Agreement. By selecting "I Accept" using any device, means or action, you consent to the legally binding terms and conditions of this Agreement. You further agree that your signature on this document (hereafter referred to as your "E-Signature") is as valid as if you signed the document in writing. You also agree that no certification authority or other third-party verification is necessary to validate your E-Signature and that the lack of such certification or third-party verification will not in any way affect the enforceability of your E-Signature or any resulting contract between you and BrightRidge. You also represent that you are authorized to enter into this Agreement for all persons who own or are authorized to access any of your accounts and that such persons will be bound by the terms of this Agreement. You further agree that each use of your E-Signature in obtaining an account with BrightRidge constitutes your agreement to be bound by the terms and conditions of BrightRidge’s Terms of Service and Privacy Policy as they exist on the date of your E-Signature.