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Walk-In Service Temporarily Suspended

March 23, 2020 Update:  Effective today, BrightRidge has temporarily closed its walk-in customer service lobby.  Rest assured we will continue to serve you from behind closed doors!  BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.


BrightRidge High-Speed Internet

High-Speed Internet Products

BrightRidge is preparing its service territory for 10 Gbps internet!

Now That's Fast!

T1circuit (1.544 Mbps) -   14 hours, 23 minutes, 33 seconds
Ethernet (10 Mbps) -   2 hours, 13 minutes, & 20 seconds
Fast Ethernet (100 Mbps) -   13 minutes and 20 seconds
Gigabit Ethernet (1000 Mbps) -   1 minute & 20 seconds
10 Gigabit Ethernet (10 Gbps) -   8 seconds

Learn more with Internet FAQ's

  • What internet speeds are available?
  • Do I need a cable modem?
  • How do multiple devices in my business affect my internet speed?
  • I need WiFi, but I don’t know how to set it up or manage it. Can you help?