March 23, 2020 Update: Effective today, BrightRidge has temporarily closed its walk-in customer service lobby. Rest assured we will continue to serve you from behind closed doors! BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.
Now That's Fast!
T1circuit (1.544 Mbps) - 14 hours, 23 minutes, 33 seconds
Ethernet (10 Mbps) - 2 hours, 13 minutes, & 20 seconds
Fast Ethernet (100 Mbps) - 13 minutes and 20 seconds
Gigabit Ethernet (1000 Mbps) - 1 minute & 20 seconds
10 Gigabit Ethernet (10 Gbps) - 8 seconds
BrightRidge has fast Fixed Wireless speeds of up to 25Mb/3Mb, 50Mb/5Mb, and 75Mb/7Mb. Our ultra-fast Fiber-to-the-Premise plans are 200Mb, 1,000Mb, and 10,000Mb. Fiber plans are also symmetrical, meaning your upload speed is the same as your download speed.
Not with our technology. This allows you to save money by not buying/renting a cable modem. That’s also one less device where issues can occur.
Every device on your network will share some of your bandwidth (speed). The more devices on the network, the more your bandwidth is divided up and the less speed available to individual devices. What you do with each device will also affect your speed. The amount of bandwidth each device uses depends on what it's being used for. For instance, streaming music using Pandora may use as little as 128Kbps (about an 8th of 1Mb) while Netflix suggests a minimum of 25Mbps for a single quality 4k video stream.
Yes. With our Managed In-Business WiFi service, we provide a residential gateway (RG) to take care of all your WiFi needs. We’ll help you connect up to five of your devices during your installation and our Technical Support group is always available to help with just a simple phone call.
