Public Lobby Closed for Construction
BrightRidge is temporarily closing our public lobby due to construction. We will reopen the lobby on Monday, October 5. We are available for you via phone, website chat, social media, and SmartHub app. You can reach a Customer Service Representative by calling (423) 952-5000 or by using our online chat during business hours: Monday-Friday, 8am-5pm. Our drive-thru will also remain open during this time.
The mission of BrightRidge, as directed by our Executive Management Team and Board of Directors is: Empower our customers' connection to the world by offering efficient, reliable energy and connective services, while promoting growth and economic development.
Agenda & Minutes Archive
Board meeting minutes are posted to the BrightRidge website following approval by the Board of Directors. Agendas and minutes are archived on the website for public viewing. Board meetings are held on the fourth Tuesday of each month beginning at 4:15pm at BrightRidge.
Annual Report Archive
BrightRidge is required to have an independent audit of its financial statements each year. The audited financial statements are submitted to the TVA and the State of Tennessee Comptroller’s Office each year for approval. TVA is the regulatory authority for BrightRidge, as well as 150+ other local power companies.