Walk-In Service Temporarily Suspended
March 23, 2020 Update: Effective today, BrightRidge has temporarily closed its walk-in customer service lobby. Rest assured we will continue to serve you from behind closed doors! BrightRidge has suspended non-payment disconnects for electric, internet and phone services in response to the COVID-19 public health emergency. Let us help you online or by calling (423) 952-5000.
The mission of BrightRidge, as directed by our Executive Management Team and Board of Directors is: Empower our customers' connection to the world by offering efficient, reliable energy and connective services, while promoting growth and economic development.
Agenda & Minutes Archive
Board meeting minutes are posted to the BrightRidge website following approval by the Board of Directors. Agendas and minutes are archived on the website for public viewing. Board meetings are held on the fourth Tuesday of each month beginning at 4:15pm at BrightRidge.
Annual Report Archive
BrightRidge is required to have an independent audit of its financial statements each year. The audited financial statements are submitted to the TVA and the State of Tennessee Comptroller’s Office each year for approval. TVA is the regulatory authority for BrightRidge, as well as 150+ other local power companies.