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Careers at BrightRidge

Employees are the most important resource at BrightRidge. Without them, it would be impossible to deliver electricity to our 78,600 metered-customers. There are numerous job opportunities throughout the utility industry. Educational levels for positions vary from High School Diploma to various levels of degree. BrightRidge offers an excellent work environment, career development, flexible work schedules, and competitive pay and benefits.

Employment opportunities for BrightRidge are generally advertised via local newspapers, various utility periodicals, and on this website. Resumes and/or applications are only accepted when job openings exist. BrightRidge is an Equal Opportunity Employer, Affirmative Action Employer, including disability/vets, and a TN drug-free workplace.

Equal Employment Opportunity Policy Statement 

  • Journeyman Lineman
    Date Posted: 03/25/24

    JOB SUMMARY:

    Build and maintain overhead and underground power lines and equipment. Install fiber lines as needed. Maintain equipment in substations and ensure they are operating according to design and safety standards. Interact with customers in such a manner as to build a positive image for BrightRidge.

    ESSENTIAL FUNCTIONS:

    • Inform employees of any safety hazards that may be encountered while performing a job.
    • Assist in setting, tamping, and climbing poles in energized and de-energized lines.
    • Operate and work from bucket trucks and other equipment as needed.
    • Install and operate line switches, switch gear, sectionalizers, OCR's and other devices as needed on energized and de-energized conductors.
    • Install conduit, wire, cable, and equipment.
    • Set pads, collars, transformers, and switch gear on underground power systems.
    • Install all types of transformers and services for residential and commercial consumers.
    • Repair and replace poles, conductors, transformers, and hardware on overhead and underground lines.
    • Carry out substation and line-switching orders as directed by the Dispatcher.
    • Refuse lines to restore electricity during power outages as directed.
    • Replace sub-station equipment and repair as needed.
    • Paint substation breakers, power transformers and other equipment, etc.
    • Perform pole top/bucket truck rescue when necessary.
    • Must be available for after-hours work, which would include working a fair share of all necessary overtime. Subject to on-call.
    • Must maintain a valid driver's license & CDL from the state of residence.
    • Ability to maintain reliable, predictable, and reasonable attendance.

    ADDITIONAL RESPONSIBILITIES:

    • Perform other duties as requested or assigned.
    • Maintain any vehicle assigned to them.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Must be certified in CPR and first aid and possess the ability to perform.
    • Knowledge of overhead and underground construction practices, including framing specifications, blueprints, electrical principles, safety regulations, highlines, substations, feeder lines, transformer hook ups, metering, protective equipment, grounding techniques and job-related hazardous materials.
    • Must be able to perform required duties from a pole or aerial bucket truck.
    • Must have some experience with digger/derrick trucks and working experience with bucket truck operations.
    • Must have some experience with air compressors and hydraulic equipment.
    • Must be able to climb poles and perform other duties in various weather conditions day and night.
    • Must have the ability to terminate and splice underground high-voltage cable.
    • Must be able to make quick decisions regarding line work.
    • Must know how to read maps and wiring schematics.
    • Must be capable of working on a personal computer.

    PHYSICAL REQUIREMENTS:

    Job requires standing, walking, sitting, reaching, handling, feeling, squatting, crawling, stooping, kneeling, balancing, seeing, talking and hearing. Must be able to lift up to 160 lbs. Must be able to work in confined spaces. Must not have a fear of heights. Must have good ambulation for varying terrains. Must have good grip strength and manual dexterity. Must be able to produce varying amounts of push/pull force.

    WORKING CONDITIONS:

    Most of the duties contained within this position are performed outside in varying weather conditions. The position requires strenuous physical activity. The incumbent is subject to being called out during outages or other emergencies day or night.

    QUALIFICATIONS:

    • High school diploma or equivalent required.
    • Successful completion of a 4-year Journeyman Lineman Apprenticeship program.
    • Additional courses in electronics, apparatus repairs, climbing schools, bucket truck schools, hot stick courses, and hot line work are helpful.

     

    Only qualified applicants are considered. 

    Applications must be completed by Friday, April 12th at 5:00 PM.                     

    EEO/M/F/TNDFWP/VETS

     

    BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodations to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

    These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, Employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

     

     

  • Electrical Engineering Internship
    Date Posted: 03/20/24

    BrightRidge, a utility supplying electric power and broadband services, is seeking an electrical engineering student for summer 2024 employment. The position will be working within the utility engineering department, performing meaningful work associated with electricity distribution. Students must report each working day to the BrightRidge facility located at 2600 Boones Creek Rd in Johnson City. Students will be responsible for providing their room and board.

  • Information Technology Internship
    Date Posted: 03/14/24
    1. Assist with the configuration and distribution of new workstations/laptops. This includes learning the PDQ Deploy software, Microsoft Deployment System, TransWiz profile copier and other software necessary for the job.
    2. Assist with the classification of data using the Lepide system.
    3. Work Help Desk tickets assigned by the I.T. Manager or other supervising I.T. employee. This includes making useful notations for each ticket.
    4. Assist with the installation of Room Alert devices at substations and POPs.
    5. Attend Staff Meetings and contribute ideas as requested by the I.T. Staff.

      

    Only qualified applicants are considered.

    Applications must be completed by Friday, April 5 at 5:00 PM.          

    EEO/M/F/TNDFWP/VETS

  • Field Engineer
    Date Posted: 03/14/24

    JOB SUMMARY:                                                          

    Develop and recommend long and short-range work plans and prepare work orders and plans that meet the ultimate system requirements.  Provide new customers with appropriate services and upgrade services to existing customers in an efficient and economic manner.  Design lines in accordance with federal standards and specifications to ensure safe and reliable service to customers.

    ESSENTIAL FUNCTIONS:

    • Mentor and assist in training Engineering Assistants. (Position has no authority in tangible employment actions including hiring, firing, promoting, reassigning significantly different tasks, or causing changes to benefits but may be involved in directing day-to-day operations of employees).
    • Prioritize work assignments and assist in coordination and implementation of construction and new services by communicating with the customer, Service, and Construction departments.
    • Design, survey, stake distribution power lines for creation of construction plans using NISC, ESRI ArcGIS, AutoCAD, IKE, and PLS-CADD including materials lists and cost estimates for single-phase, three-phase, residential and small commercial customers. Assign proper work order numbers in NISC Financials.
    • Operate electronic survey equipment and related computer software to prepare plans for construction and mapping.
    • Review and ensure compliance with national and local safety codes.
    • Determine and secure rights-of-way and serve as notarizing agent for new and upgraded construction for private and commercial property owners.
    • Survey and make physical and visual inspections of facilities for defects, proper clearance and pole separation, and potential safety hazards.
    • Review and determine line relocation and costs for various projects within rules and regulations.
    • Prepare contracts and documentation for new and upgraded customer services.
    • Reconcile customer complaints by serving as an advocate or mediator concerning issues related to customer’s services or rights-of-way.
    • Determine and specify transformer and conductor sizes from load information provided by customers.
    • Formulate plans and prepare applications for crossing transmission power lines, railroads, and other utility rights-of-way.
    • Research property deeds by searching through governmental records for the purpose of finding BrightRidge rights-of-way.
    • Act as a guide for contract crews during outage restoration.
    • Evaluate major storm damage and provide information and materials needed for restoration.
    • Generate power line profiles using survey equipment and PLS-CADD profiling software
    • Ability to maintain reliable, predictable, and reasonable attendance.

    ADDITIONAL RESPONSIBILITIES:

    • Assist control room operators, Service, and Construction departments during outage restoration.
    • Must maintain a valid drivers’ license from state of residence.
    • Maintain any vehicle assigned to them.
    • Perform other duties as requested or assigned.
    • Must be available for afterhours work which would include working fair share of all necessary overtime.
    • Represent BrightRidge in court, if needed.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Must have knowledge of electrical power line specifications.
    • Must have knowledge of system's service area, policies and procedures.
    • Ability to read and interpret property plats and construction drawings such as state road plans.
    • Must be able to operate electronic survey equipment.
    • Ability to perform mathematical calculations needed for power line design, profiles, guying strengths, sagging charts, etc.
    • Must be proficient in the latest version of Windows and Microsoft Office and be able to operate and enter engineering data using PC workstations and tablets.
    • Must have a working knowledge of the power system including line routes, road locations, terrain and meter types.
    • Must have a working knowledge of the power system and construction practices in order to evaluate major storm damage and provide information for outage restoration.
    • Must be knowledgeable and able to use ESRI ArcGIS, AutoCad, IKE, PLS-Cadd, and NISC systems software.
    • Must have working knowledge of power line construction materials and assemblies.
    • Must have working knowledge of governmental records to obtain legal documents on property ownership and existing rights-of-way.
    • Must have good communication skills.

    PHYSICAL REQUIREMENTS:

    Position requires constant handling, balancing, vision, talking, hearing, depth perception and arm/hand use for machine control operation.  Requires frequent carrying, forward bending, standing, sitting, reaching fine manipulation and simple grasp.  Must    occasionally lift up to 50 pounds. 

    WORKING CONDITIONS:

    Outside in varying weather conditions approximately 60%-70% of the time while ambulating up and down uneven terrain.  The remainder of the time the work is performed in an indoor climate-controlled office environment with appropriate lighting.

    QUALIFICATIONS:

    • Associate degree in surveying, engineering or technical field required.
    • Four years' prior experience as an Engineering Assistant or similar work experience desired.
    • Additional training in distribution line design and construction from an approved institution is required.

     

    Only qualified applicants are considered.

    Applications must be completed by Friday, March 29 at 5:00 PM.          

    EEO/M/F/TNDFWP/VETS

    ___________________________________________________

    BRIGHTRIDGE wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

    These essential job functions are not to be construed as a complete statement of all duties performed.  Since jobs tend to change over time, Employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

  • SR Systems Design Engineer
    Date Posted: 03/14/24

    JOB SUMMARY:                                                          

    Responsible for the design, maintenance, and performance of the BRIGHTRIDGE 69 kV transmission system and it’s R.O.Ws. Study, monitor, and adjust the BRIGHTRIDGE transmission and distribution systems to improve efficiency and reliability. Aid in the design and update all of BRIGHTRIDGE’s electrical systems; support systems both new and existing.  Provide, design, and support for additional BRIGHTRIDGE systems and packages, such as fiber, AMI, OMS, CVR, DLC, radio systems, intelligent electric systems, load studies, and fault calculations.

     ESSENTIAL FUNCTIONS:

    • Responsible for the performance of the 69 kV transmission system including monitoring of system loads during peak times and their ability to safely perform during routine and emergency switching.
    • Schedule pole climbing inspections and monitor annual walking inspections of the entire BRIGHTRIDGE 69 kV system.
    • Share knowledge and skills with System Design Engineers, Sr. Field Engineers, and Field Engineers.
    • Direct the Line Inspector and System Design Engineers and participate in all aspects of work related to the proper performance of the transmission system. (Position has no authority in tangible employment actions including hiring, firing, promoting, reassigning significantly different tasks, or causing changes to benefits but may be involved in directing day-to-day operations of employees).
    • Design 200 Amp and 600 Amp underground distribution systems and provides construction follow up as requested
    • Design Smart Grid switching systems and stay abreast of new technologies in the Smart Grid product lines.
    • Perform cost studies for transmission, distribution, fiber, smart grid and lighting projects.
    • Proper design of new power lines.
    • Assist field engineers and engineering department in power line design.
    • Prepare construction work orders and construction drawings for the construction of new power lines and the upgrades of existing power lines.
    • Determine, define, and acquire right-of-ways for the construction and maintenance of new or existing power lines.
    • Develop switching procedures and review others as necessary.
    • Prepare work orders and construction drawings for power line relocation due to state and local government road construction and/or relocation projects.
    • Monitor the loading of transmission and distribution lines as well as substations to determine the need for upgrades.
    • Assist with keeping the system feeders’ phases in balance.
    • Determine the use of new construction equipment and materials to operate the power system more effectively and economically.
    • Stay informed of National Electrical Safety Codes and ensure lines are in compliance.
    • Stay abreast of new materials, equipment, and engineering designs of electrical facilities.
    • Aid in the design and update all BRIGHTRIDGE electrical facilities and systems including transmission and distribution, substations, field equipment, SCADA, AMI systems, fiber systems, and miscellaneous support systems both present and future.
    • Perform load studies and fault calculation studies.
    • Interview salespeople and factory representatives to be aware of changes in materials, equipment, and supplies.
    • Prepare requests for special materials and equipment.
    • Specify and requisition special types of equipment.
    • Assist in the restoration of power during outages.
    • Monitor and correct the electrical system parameters.
    • Prepare documents for joint use structures with telephone company.
    • Perform as on-call supervisor as scheduled on a rotating basis; available for call-in whenever needed.
    • Prepare power contracts for commercial customers.
    • Work closely with Marketing on Green Power Products such as but not limited to solar projects and EV chargers.
    • Ability to maintain reliable, predictable, and reasonable attendance.

     ADDITIONAL RESPONSIBILITIES:

    • Coordinate with other departments on system planning to meet system goals.
    • Must maintain a valid drivers’ license from state of residence.
    • Maintain assigned vehicle.
    • Perform other duties as requested or assigned.
    • Must be available for after hours work which would include working fair share of all necessary overtime.

     KNOWLEDGE, SKILLS, AND ABILITIES:

    • Competent in the study, design, and construction of all aspects of the electric utility industry
    • Must be able to communicate clearly both orally and in writing.
    • Must be able to stay abreast of new developments in engineering, as well as the broader area of the electric utility industry.
    • Possess good writing skills.
    • Determine the proper applications of power equipment.
    • Ability to read one-line diagrams for distribution and transmission systems.
    • Ability to write switching orders to transfer load on the system, maintenance, and emergency response.
    • Ability to dispatch crews as needed.
    • Willing to train and further work-related knowledge.

     PHYSICAL REQUIREMENTS:

     Position requires constant talking and depth perception and frequent forward bending, sitting, handling, fine manipulation and arm/hand use for machine control operation. 

     WORKING CONDITIONS:

     Outside in varying weather conditions 50% walking long distances on uneven terrain in an outdoor, non-temperature-controlled environment, inside in normal office conditions 50% with appropriate lighting. 

     QUALIFICATIONS:

    • Bachelor's degree in Electrical Engineering required.
    • Ten or more years in the field of electric power systems desired

    BRIGHTRIDGE wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

    These essential job functions are not to be construed as a complete statement of all duties performed.  Since jobs tend to change over time, Employees will be required to perform other job related marginal duties as required without a formal update of the job description.

     

    Only qualified applicants are considered.

    Applications must be completed by Friday, April 5 at 5:00 PM.          

    EEO/M/F/TNDFWP/VETS

  • Information Security Administrator
    Date Posted: 02/28/24

    JOB SUMMARY:                                                          

    The Information Security Administrator will provide network and systems security monitoring and proactive remediation for all BrightRidge technology systems. Acts as a liaison with internal and external entities, developing policies and procedures.  Proactively monitors standards and regulatory requirements.  Partners with staff to support security compliance and audit programs, establish assessments, manage and track risk mitigation and remediation activities.

    ESSENTIAL FUNCTIONS:

    • Administers security policies and/or hardware/software for existing computer networks and systems. Works with Network Administrator and other personnel to develop, implement and monitor all aspects of cyber security for all current and planned networks. 
    • Evaluate network and systems changes/expansions for security compliance.
    • Performs security audits and conducts other functions independently or jointly with technical assistance from IT personnel and other BrightRidge departments.
    • Makes recommendations on appropriate security levels for personnel, physical access, and technical security controls.
    • Manage external vendor relationships for Cyber Security services.
    • Develops Information Security policies and procedures in accordance with FERC, NERC, NIST, ISO and/or other internal or external standards, regulations or needs.
    • Confers and coordinates with end-users, consultants and field personnel for the purpose of clarifying detailed network and computer security requirements and operating procedures.
    • Prepares and/or assists with the development of company standards such as security procedures and computing equipment specifications
    • Acts as liaison with Auditors and management staff regarding information security issues
    • Monitors the legal and regulatory landscape to proactively address Information Security requirements.
    • Develops and delivers appropriate end-user presentations, documentation and training materials to promote information security awareness company-wide.
    • Partners with internal staff to develop technical tools to manage information security compliance and audit requirements.
    • Reviews latest technical publications and other documentations and/or standards to remain current on new technology and equipment related to computing security and network/systems design, analysis and maintenance applications.
    • Conducts studies to evaluate the feasibility of new technology and estimates resources required to implement new applications.
    • Develops and maintains detailed setup procedures (including documentation) for security related hardware and software used company wide and for specific applications or networks.
    • Monitors network and personal computers for compliance with all computer related policies.
    • Daily reviews security auditing tools and logs for unusual activity and responds appropriately.
    • Performs periodic audits of security risk assessments for all functions within the company.
    • Evaluate solutions and compliance of existing and new IT systems for Zero Trust security architecture.
    • Maintain knowledge of external cloud services and utilize appropriate perform security monitoring. Monitor remote access to cloud services.
    • Ability to maintain reliable, predictable and reasonable attendance.

    ADDITIONAL RESPONSIBILITIES:

    • Perform other duties as requested or assigned.
    • Must maintain a valid driver’s license from state of residence.
    • Must be available for after-hours work which would include working fair share of all necessary overtime.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Excellent knowledge of IT systems and workflows utilized by BrightRidge.
    • Knowledge of BrightRidge departments and their functions.
    • Knowledge of Information Technology best practices.
    • Experience in an Information Security corporate environment.
    • Experience in IT Audit, IT Risk, system administration, network and application security concepts.
    • Experience with and understanding of NISC and NERC Standards including NERC CIP. 
    • Direct experience or exposure to the following technologies: Windows, Linux, or other UNIX operating systems, SSO, LDAP, Java, XML, Azure Active Directory, Active Directory Domain Administration.
    • Expertise following Governance and Access Control models required.
    • In depth knowledge of regulatory compliance requirements and risk management, including methodologies and tools.
    • Must be able to communicate clearly, both orally and in writing.
    • Possess excellent time-management skills.

    PHYSICAL REQUIREMENTS:

    Position requires occasional lifting of up to 20 lbs.  Frequent lifting of lesser amounts is required as well as lowering, carrying, static position (head/neck), standing, walking, sitting, talking and simple grasp.  Constant vision, hearing, depth perception and arm/hand use for machine control operation are required. 

    WORKING CONDITIONS:

    Most work is done in an indoor, climate-controlled environment.  However, occasional work is done in substations where there may be dim light, no temperature control and would require the ability to walk on uneven terrain. 

    QUALIFICATIONS:

    • Five years prior experience using information security or related IT experience, or equivalent combination of education and experiences.
    • CISSP, CISA or other security certifications desired.
    • Knowledge of Utility business practices preferred.
    • A. Degree in Computer Science or similar security major preferred. Equivalent professional training and experience in Cyber Security may substitute for a B.A. Degree.

     

    Only qualified applicants are considered. 

    Applications must be completed by Friday, April 5 at 5:00 PM.                                     

    EEO/M/F/TNDFWP/VETS

    ________________________________________________________

    BrightRidge wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

    These essential job functions are not to be construed as a complete statement of all duties performed.  Since jobs tend to change over time, employees will be required to perform other job related marginal duties as required without a formal update of the job description.

     

Apply for BrightRidge Careers Online

BrightRidge is currently accepting applications for the above-listed positions.

Serving Our Community

BrightRidge employees are dedicated to providing great service to its customers, as well as supporting our community through individual volunteer opportunities.  Our employees are truly are greatest asset, and they are truly very service-minded.  We are glad for the opportunity to serve you!

BrightRidge Broadband Partners

BrightRidge is excited to offer you full broadband services, including high-speed internet, voice, and video. In order that we may meet our eight-year phased roll-out, we are securing partnerships with other contractors. Current employment opportunities may be available with these contractors:  Ontrac (Submit Resume to Ontrac) and Quanta Telecom Services (Submit Resume to Quanta Telecom Services). Both contractors have many years experience in the fiber connectivity/broadband industry.

Crouch, Connie

Connie Crouch

Chief Employee Relations Officer

(423) 952-5162

ccrouch@brightridge.com

Sheffey, Stacey

Stacey Sheffey

Benefits Administrator

(423) 952-5184

ssheffey@brightridge.com